COMPANY

About Sawtooth Network Solutions

At Sawtooth Network Solutions, we started with a simple goal: to provide the valley with an IT partner you can truly trust. We believe in doing things the right way—offering services we are fully qualified to deliver, with transparency and a commitment to excellence. Our focus on ethical IT support and HIPAA compliance sets us apart, as we prioritize quality, accountability, and long-term relationships. With Sawtooth, you’ll find a partner dedicated to your success, ensuring your technology works for you, not the other way around.

OUR VISION

Leading forward

Our vision at Sawtooth Network Solutions is to become the Treasure Valley's go-to IT and HIPAA compliance services provider for local businesses. We aim to achieve this by providing exceptional services that help our clients achieve their business goals and stay ahead of the curve in the ever-evolving world of technology and regulations.As a veteran-owned business with over 24 years of IT experience , we believe in honesty, integrity, and accountability. We understand the importance of trust in business relationships and strive to build long-lasting partnerships with our clients. We also value innovation and continuous improvement, and are always looking for ways to improve our services and stay ahead of the competition.

Our leadership team

We’re a dynamic group of individuals who are passionate about what we do and dedicated to delivering the best results for our clients.

  • Chad Payne

    Chad Payne

    Owner

    As a dedicated and experienced Small Business Owner with a Master of Science in Information Assurance and Cybersecurity, I bring a robust blend of technical expertise and entrepreneurial acumen to the table. My professional journey is fortified by certifications such as Certified HIPAA Privacy Security Expert (CHPSE), CompTIA Sec+, and ISC2 SSCP, which underscore my commitment to maintaining the highest standards in cybersecurity and information assurance.


    As a small business owner, I understand the unique challenges that enterprises face today. My hands-on experience in managing business operations, coupled with my technical proficiency, enables me to provide comprehensive solutions that are both effective and sustainable. I am adept at identifying vulnerabilities, mitigating risks, and ensuring compliance with industry regulations, making me a valuable asset to any organization.


    I am driven by a commitment to continuous learning and professional development. My goal is to leverage my expertise to drive innovation and security in the digital space, helping businesses thrive in an increasingly connected world.


  • Thao Ha

    Thao Ha

    Director of Operations

    Thao moved to Idaho from Vietnam when she was 6 years old  and has been here ever since. She earned a bachelor’s of science in biology from the College of Idaho and a master’s of science in social work from Walden University. Currently, Thao is working on a bachelor’s degree in accounting. She plans on pursuing a master’s in business and business accounting in the future. Thao has been happily married since 2018. She has 3 stepchildren, ages 18, 16, and 15 and one baby girl who will be 2 years old this winter. In her free time, Thao enjoys time with family, visiting new places, and trying new restaurants. 

Follow our journey

Follow us to see how we're helping businesses navigate the digital landscape with ethical and expert solutions.

What makes us unique?

No contracts

We offer flexible, no-contract IT services, meaning businesses aren't locked into long-term commitments. This approach provides peace of mind for clients who want the freedom to change or adjust services based on their evolving needs without the hassle of restrictive contracts.

We are on-site

Unlike many IT providers that offer only remote support, we are committed to being on-site when needed. This personal, hands-on approach ensures that technical issues are addressed quickly and efficiently, leading to faster resolutions and minimizing downtime.

Save money

We help businesses save money by preventing costly noncompliance fees, reducing cyberinsurance premiums, and potentially lowering commercial loan rates. By ensuring your business remains compliant with industry regulations, such as HIPAA or cybersecurity protocols, you avoid hefty fines and penalties.

Chad and his team are wonderful! They do a great job taking care of our IT concerns. They are always prompt, professional, friendly and provide great service to our staff.

Cindy Sevieri
Cindy Sevieri
Sage healthcare

THE FEATURES THAT MAKE US UNIQUE

Why choose Sawtooth Network Solutions? We save you:

Time

Save time by streamlining systems to work more efficiently and effectively, allowing your team to focus on core business tasks.

Money

Save money by preventing noncompliance fees, reducing cyberinsurance premiums and commercial loan rates, and increasing earnings with a streamlined system.

Stress

Reduce stress with reliable onsite solutions, allowing you to focus on what truly matters—growing your business.

Let's chat.

We're here to help. Reach out and have a friendly chat with one of our IT experts to explore the right solutions for your business needs.